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Usability Evaluation of User Interface in Badan Narkotika Nasional East Java Province Website

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Usability highlights the three aspects, i.e. effectiveness, efficiency, and satisfaction with which users achieved specified goals in particular environments. Badan Narkotika Nasional (BNN) East Java Province published a website for the aim of sharing information and conducting communication with the society, especially with people residing in East Java Province region. At the current time, website-based communication has become an urge for the institutions due to a large number of narcotics misuse in Indonesia. However, there are some complaints that users found difficulties in accessing the information they need through the website. This research conducts usability evaluation of BNN East Java Province website to measure the quality of the user interface according to the three usability aspects. The evaluation result shows 45.71% of the effectiveness is, 46.20% the efficiency, and 40.75% of the user satisfaction.

Original languageEnglish
Title of host publication3rd International Conference on Sustainable Information Engineering and Technology, SIET 2018 - Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages262-265
Number of pages4
ISBN (Electronic)9781538674079
DOIs
Publication statusPublished - 2 Jul 2018
Event3rd International Conference on Sustainable Information Engineering and Technology, SIET 2018 - Malang, Indonesia
Duration: 10 Nov 201812 Nov 2018

Publication series

Name3rd International Conference on Sustainable Information Engineering and Technology, SIET 2018 - Proceedings

Conference

Conference3rd International Conference on Sustainable Information Engineering and Technology, SIET 2018
Country/TerritoryIndonesia
CityMalang
Period10/11/1812/11/18

Keywords

  • evaluation
  • usability
  • user interface
  • website

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