SMART CITY POLICY EVALUATION MODEL: A CASE STUDY IN MADIUN CITY

Purpose: Madiun City's development intertwines with evolving community needs and technology. Evaluating its smart city policy is vital. Policy functions include assessment, value clarification, and method application. This research aims to create a robust model by studying formulation, implementation, impact, and actors of smart city policies, addressing pandemic challenges for sustainable progress. It strives to construct an ideal evaluation model, enriching Madiun's journey toward a tech-empowered urban landscape. Method: This study evaluates the policy using the Smart City Policy Evaluation Model, finding success in improving citizens' quality of life, economic growth, and environmental sustainability. Challenges faced by urban administrators include funding, stakeholder coordination, and effective communication strategies for citizen engagement. Results and conclusions: This study comprehensively evaluates Madiun City's Smart City Policy, highlighting successes and challenges. It offers insights for policymakers and planners navigating their own cities' smart policies. Implications: Through a thorough evaluation of Madiun City's Smart City Policy, this study offers valuable insights for policymakers and planners navigating the complexities of implementing smart policies in their respective cities. Originality/value: The originality and value of this journal lies in the holistic approach to evaluating smart city policies, the development of a comprehensive evaluation model, the emphasis on pandemic challenges, and the practical implications for policy makers. This journal not only considers technological aspects, but also social, economic, and environmental aspects in evaluating the success of smart city policies.