TY - GEN
T1 - Learning experience evaluation of indonesia online tutoring mobile application using heuristic for E-learning
AU - Az-Zahra, Hanifah Muslimah
AU - Rokhmawati, Retno Indah
AU - Romansya, Cheldo Bagus
N1 - Publisher Copyright:
© 2020 ACM.
PY - 2020/11/16
Y1 - 2020/11/16
N2 - Ruang Guru has been Indonesia's most popular online tutoring platform in 2019. This platform is intended for primary to high school students in understanding school curriculums, as well as helping with exams. However, teens may have a low success rate because of their overconfident behavior. Their undeveloped skills require simple and relatable applications. This fact raises the question of whether teenage students are able to learn through this e-learning. This study aims to find user experience problems in this e-learning application that might impact student learning success. The evaluation of the learning experience of e-learning should not only be related to usability but also instructional design aspects. This study evaluates an online tutor mobile application using the heuristic evaluation method by referring to the usability and instructional design heuristics. The results found 28 problems. Some problems were beyond determined heuristics. The mean calculation of severity level indicates minor problems that have a low improvement priority.
AB - Ruang Guru has been Indonesia's most popular online tutoring platform in 2019. This platform is intended for primary to high school students in understanding school curriculums, as well as helping with exams. However, teens may have a low success rate because of their overconfident behavior. Their undeveloped skills require simple and relatable applications. This fact raises the question of whether teenage students are able to learn through this e-learning. This study aims to find user experience problems in this e-learning application that might impact student learning success. The evaluation of the learning experience of e-learning should not only be related to usability but also instructional design aspects. This study evaluates an online tutor mobile application using the heuristic evaluation method by referring to the usability and instructional design heuristics. The results found 28 problems. Some problems were beyond determined heuristics. The mean calculation of severity level indicates minor problems that have a low improvement priority.
KW - e-learning
KW - heuristic evaluation
KW - instructional design
KW - learning experience
KW - usability
KW - user experience
UR - https://www.scopus.com/pages/publications/85099053857
U2 - 10.1145/3427423.3427440
DO - 10.1145/3427423.3427440
M3 - Conference contribution
AN - SCOPUS:85099053857
T3 - ACM International Conference Proceeding Series
SP - 234
EP - 238
BT - Proceedings of 2020 International Conference on Sustainable Information Engineering and Technology, SIET 2020
PB - Association for Computing Machinery
T2 - 5th International Conference on Sustainable Information Engineering and Technology, SIET 2020
Y2 - 16 November 2020 through 17 November 2020
ER -