Criteria-Based Evaluation of Academic Information System Usage at Brawijaya University Based On Modified Technology Acceptance Model (TAM)

Implementation of academic information system at Brawijaya University (Universitas Brawijaya/ UB), Indonesia, had some problems that related to lecturer's intentions to use it regularly. The name of academic information system at UB is Sistem Informasi Akademik Dosen (SIADO). An evaluation of SIADO implementation success was needed to produce recommendations and improve the usage of SIADO by lecturers at UB. This study measured SIADO implementation success based on Technology Acceptance Model (TAM) that has been modified. The variable that had been measured are Perceived Usefulness, Perceived Ease of Use, Trust, Social Influence, Facilitating Conditions, and Usage Intention Variables. This research used quantitative approach with questionnaire as measurement tool. Data analyzed with descriptive statistic. The research population was 2192 active lecturers at UB, the sample size was 96 that are chosen by purposive sampling technique, and the sample size was calculated with Slovin Formula at 10% error rate. The results showed that the SIADO implementation success categorized as High and the score was 71,96%. Perceived Usefulness (71,00%), Perceived Ease of Use (73,30%), Social Influence (66,20%), Facilitating Conditions (72,30%), and Trust (73,80%) categorized as High and Usage Intention (75,20%) categorized as Very High. Evaluation result recommend that policy maker and stakeholder that are involved in day-to-day operationalization should concern in some aspects to improve the SIADO implementation success, such as security efforts, speed of system's responses, layout of the display, and ease to be accessed anywhere and anytime.