Chain performance for coffee agro-industry supply in Kalibaru, Indonesia

The performance of the total value chain is a sustainability study. Therefore, it is necessary to control performance to ensure the competitiveness of the coffee agro-industry in Kalibaru; the actual conditions produced have yet to show the achievement of minimum standards. This research identified process performance activities in each dimension by farmers, traders, and the coffee industry. Data was collected by cluster random sampling involving nine farmers, three traders, two industries, and three experts; in contrast, the data collection technique was carried out in 3 stages: desk study, focus group discussions, and in-depth interviews. The method used is the Supply Chain Operations Reference (SCOR), and the aggregation method determines the dimension values for each metric. The results showed that the measurement of the total farmer value chain with the dimensions of reliability (63.62%), agility (62.66%), and asset management (63.91%) was in the medium category for traders who were included in the medium category, namely power responsiveness (66.94%), agility (65.00%), cost (64.10%) and for industry only the cost dimension (62.16%) is included in the medium category, while the other dimensions are in the value category above 70.00%.