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Augmenting SME’s Performance: The Role of Entrepreneurial Orientation and Entrepreneurial Marketing (A Study of SMEs in North Sumatra, Indonesia)

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

This study examines how digital marketing capabilities (DMCs) enhance marketing performance (MP) among small and medium enterprises (SMEs), emphasizing the mediating roles of entrepreneurial orientation (EO) and entrepreneurial marketing (EM). Using survey data from 398 SMEs in North Sumatra, Indonesia, analyzed through PLS–SEM (SmartPLS 4.0), results show that DMCs positively affect MP. EO and EM significantly mediate this relationship, highlighting that digital tools must be complemented by entrepreneurial and adaptive marketing behaviors. Grounded in Dynamic Capabilities Theory, the study proposes an integrated framework where DMCs, EO, and EM function as interrelated dynamic capabilities, jointly driving competitiveness and marketing success in technology-driven markets.

Original languageEnglish
Title of host publicationMSME Development in South and Southeast Asia
Subtitle of host publicationNavigating Growth and Challenges
PublisherTaylor and Francis
Pages215-231
Number of pages17
ISBN (Electronic)9781040887493
ISBN (Print)9781041127109
DOIs
Publication statusPublished - 1 Jan 2026

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